Terms of Use
Last updated: 04.02.2026
1. Scope and Acceptance
By using PianoHub – whether by browsing listings, creating your own offers, or contacting other users – you accept these Terms of Use in full and without restriction. If you do not agree to these terms, you may not use the platform.
2. Purpose of the Platform
PianoHub is a marketplace platform for acoustic pianos, grand pianos, and related keyboard instruments.
Permitted Listings
Only listings for the following types of instruments may be created on PianoHub:
- acoustic upright pianos
- grand pianos
- digital pianos and electric keyboard instruments
- related keyboard instruments (e.g., keyboards, clavichords)
If you wish to offer other products or services, please contact our support team first. Listings that do not fall within the above categories will be removed without notice.
Not a Sales Platform
PianoHub is not a sales platform and does not process purchases or sales. We merely provide a platform where sellers and interested parties can connect. All purchase contracts are concluded exclusively between buyer and seller.
3. User Obligations
Truthful Information
All information you provide – especially in listings – must be truthful, complete, and current. You are obligated to promptly update or delete your listings when circumstances change (e.g., when the instrument is sold).
Compliance with Laws
You agree to comply with all applicable laws and regulations when using PianoHub. In particular, you may not create listings or publish content that:
- violates applicable law (e.g., fraud, copyright infringement, defamation)
- is offensive, discriminatory, glorifies violence, or is otherwise harmful
- contains misleading or false information
- infringes the rights of third parties (e.g., trademark rights, privacy rights, copyrights)
- includes spam, advertising for third parties, or fraudulent intentions
Security and Access
Since PianoHub does not require user accounts, you access your listings via secure token-based links sent by email. You are responsible for keeping these links confidential and not sharing them with third parties. If someone gains unauthorized access to your emails, please immediately inform our support team.
4. Prohibited Activities
The following activities are expressly prohibited when using PianoHub:
Automated Data Collection (Scraping)
The automated retrieval, collection, copying, or storage of platform content using bots, crawlers, scrapers, or other automated tools is strictly prohibited. This applies in particular to:
- listing data (prices, descriptions, images, contact details)
- user data or email addresses
- structured database content or metadata
- technical information about the platform or its infrastructure
Exceptions apply only to search engine crawlers that respect robots.txt and partners with express written permission.
Republication of Content
Copying, reproducing, distributing, or otherwise using platform content (including listings, images, texts, and designs) in other media, websites, or applications is prohibited without express written consent from the operator. This includes in particular:
- republishing listings on other platforms or websites
- using PianoHub content in aggregator services or price comparison portals
- commercial use of platform content without permission
- mirroring or completely copying the website or parts thereof
Platform Interference
You may not take any actions that could impair the functionality, availability, or security of the platform. This includes in particular:
- unauthorized intrusion into systems or circumvention of security measures
- denial-of-service attacks or excessive requests to servers
- uploading or distributing malware, viruses, or harmful code
- manipulation or falsification of platform content or functions
Fraudulent Behavior
Any form of fraudulent behavior is strictly prohibited, including false identities, fake listings, phishing attempts, or other deceptive actions.
5. Intellectual Property and Copyright
Platform Content
All content on the PianoHub platform – including design, texts, graphics, logos, software, structure, and layout – is protected by copyright and is the property of the operator. Use is permitted exclusively for personal, non-commercial purposes.
User-Generated Content
By uploading content (e.g., listing descriptions, images) to PianoHub, you grant the platform a non-exclusive, worldwide, royalty-free license to publish, display, and distribute this content as part of the platform operation. You warrant that you have all necessary rights to the uploaded content and that it does not infringe any third-party rights.
You remain fully responsible for the content you publish on PianoHub. In case of copyright infringement or violation of other third-party rights, the operator reserves the right to immediately remove the relevant content and block the email address used for publication from further use of the platform.
6. Platform Role and Transactions
Role of the Platform
PianoHub acts solely as an intermediary platform connecting buyers and sellers. We are not party to purchase contracts between users and do not process payments. All transactions, communications, and agreements occur directly between users. Statutory liability provisions apply.
User-Generated Content
Listings and other content are created by users. We do not review this content for accuracy, completeness, or legality. Responsibility for content lies exclusively with the respective users.
Illegal content can be reported via the contact form.
7. Termination and Content Removal
Termination by User
You may terminate your use of PianoHub at any time by deleting your listings and ceasing to use the platform. Your email address will be stored only as long as necessary to complete existing conversations in accordance with our Privacy Policy.
Operator Measures
In case of violations of these Terms of Use or applicable law, we reserve the right to remove affected listings without prior notice and block the email addresses used for publication from further use of the platform.
8. Changes to Terms of Use
We reserve the right to modify these Terms of Use at any time to adapt them to changed legal situations, technical developments, or changes to our services. Material changes will be announced on the platform. Continued use of PianoHub after notification of changes constitutes acceptance of the modified terms.
9. Applicable Law and Jurisdiction
These Terms of Use are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer residing in the European Union, the mandatory consumer protection provisions of your country of residence also apply. The place of jurisdiction for all disputes is, to the extent legally permissible, the operator's registered office.
10. Severability Clause
Should individual provisions of these Terms of Use be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, a valid and enforceable provision shall apply that comes closest to the economic purpose of the invalid or unenforceable provision.
11. Contact and Questions
If you have questions about these Terms of Use or problems with the platform, you can contact our support team at any time.